The aim of the programme is to provide learners with the skill, knowledge and competencies to provide administrative support in a medical office environment including office administration; audio transcription and medical records management. On successful completion of the programme, learners may progress to further education and training.
Education: Applicants should have achieved a minimum of a QQI Level 4 Major Award or its equivalent. Aptitude: Good numerical and communication skills are essential, including verbal and written command of the English language.
Text Production – 5N1422
Career Planning & Job Seeking Skills
Word Processing – 5N1358
Anatomy And Physiology – 5N0749
Information & Administration 5N1389
Medical Terminology – 5N2428
Work Practice-Medical Administration (5N1433C)
Understand how information is processed within organisations and the various systems and methods in use and to enable the learner to operate effectively, under supervision in a range of organisations. Produce a range of documents to a mailable standard, within a minimum speed of 35 words per minute. Demonstrate the use of Word Processing software to produce documents in a variety of contexts to a mailable or publishable standard. Operate an audio transcription unit and apply appropriate written language and formatting to transcribe documents,use a range of reference materials as required, use business and/or vocationally specific vocabulary and terminology correctly, follow dictated instructions to produce standard mailable documents and attain minimum production standards of 40 wpm and 97% accuracy. Describe the structure and function of the human body and the interrelationship between it’s systems. Display a knowledge of a wide range of medical terminology applicable and relevant to a medical receptionist or secretarial role in a medical practice, clinic and or hospital context. Work in an organisation or specific vocational context, carrying out vocationally related tasks over a period of time, independently while under general supervision. Plan and achieve realistic work goals.
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