Medical Administration- QQI Level 5

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The aim of the programme is to provide learners with the skill, knowledge and competencies to provide administrative support in a medical office environment including office administration; audio transcription and medical records management. On successful completion of the programme, learners may progress to further education and training.


Education: Applicants should have achieved a minimum of a QQI Level 4 Major Award or its equivalent. Aptitude: Good numerical and communication skills are essential, including verbal and written command of the English language.


Text Production – 5N1422
Career Planning & Job Seeking Skills
Word Processing – 5N1358
Anatomy And Physiology – 5N0749
Audio Transcription-5N1549
Information & Administration 5N1389
Medical Terminology – 5N2428
Work Practice-Medical Administration (5N1433C)


Understand how information is processed within organisations and the various systems and methods in use and to enable the learner to operate effectively, under supervision in a range of organisations. Produce a range of documents to a mailable standard, within a minimum speed of 35 words per minute. Demonstrate the use of Word Processing software to produce documents in a variety of contexts to a mailable or publishable standard. Operate an audio transcription unit and apply appropriate written language and formatting to transcribe documents,use a range of reference materials as required, use business and/or vocationally specific vocabulary and terminology correctly, follow dictated instructions to produce standard mailable documents and attain minimum production standards of 40 wpm and 97% accuracy. Describe the structure and function of the human body and the interrelationship between it’s systems. Display a knowledge of a wide range of medical terminology applicable and relevant to a medical receptionist or secretarial role in a medical practice, clinic and or hospital context. Work in an organisation or specific vocational context, carrying out vocationally related tasks over a period of time, independently while under general supervision. Plan and achieve realistic work goals.


Contact Information

  • Address: Waterford Training Centre
  • Phone: Course Recruitment Waterford Wexford Training Services at 051-301500 or 051-301555
  • Email: recruit@wwetb.ie
  • Category: Medical & Healthcare
  • Location: Waterford City

Course Information

  • Cost: Free for jobseekers- Contact Course Recruitment Waterford Wexford Training Services 051-301500 051-301555 or email recruit@wwetb.ie for eligibility .
  • Course Length: 52 weeks
  • Start date: 10/09/2018 - Contact provider for future dates.

Although every effort is made to ensure that the information contained on this website is accurate. It is essential readers should check with the appropriate organisation for the latest information. Co. Waterford/Wexford AEGS accept no responsibility for the accuracy of the information contained on this website or for any actions arising from its use.