Higher Diploma in Business Design and Innovation is offered on both a full and part time basis in Waterford Institute Technology.
This is a one year professional programme that will provide an ideal vehicle for candidates from diverse backgrounds to become practicing service innovation developers. The course follows a user-centric service innovation approach where the student is provided with an end to end, design thinking perspective of service and business process innovation, along with practical tools and techniques that they can use in the workplace.
The course is designed to place the student in a living service design lab where they work on real-life company problems, interact with company innovation and management teams and acquire service innovation know-how, skills and thinking through academic and applied workshops, lectures, seminars, mentoring and work placement. The course equips the students with latest service innovation tools such as design thinking, persona mapping, business process mapping, service blueprinting, business modelling, prototyping, and s-curve analysis in their assignments and live projects.
Interaction and engagement with industry is integral to the programme. Students learn from and engage with innovators from the services industries through seminars, field projects and the mentoring programme. The course is also linked to a service innovation centre, RIKON which is located in the School of Business, WIT, and through the research centre the students have access to their service innovation laboratory, technologies and tools.
The programme’s primary aim is to produce high calibre individuals, distinct in their abilities, understanding, skills and knowledge associated with service design and innovation. More specifically the objectives of the programme are:
The course structure allows participants to pursue their desired goals, such as progression to an MBA or more specialised qualification, with opportunities in such fields as personnel, finance and marketing or general business management.
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